Assessment Centres |
Assessment Centres are widely regarded as the most accurate recruitment and selection process and certainly more effective than the traditional interview. Compatibility between the appointee and the job or organisation is more certain and the consequent fall out from inappropriate recruitment is therefore greatly reduced. |
What is perhaps less well understood is the additional benefits that can be
gained from the Assessment Centre process. Terra Nova’s approach is to assist clients
to take full advantage of these benefits, for example: Organisational
Culture - the clarification of
competences to be assessed offers opportunities to review and if desired, to influence
your organisation’s culture (see I.M.L. Case Study) Personal Development - where the assessment Centre is for internal recruitment, the potential
for feedback and development planning is considerable, not just for those appointed but
for all candidates (see Motorola Case Study)
Assessor Development -
involving assessors in competence development and reviewing the process offers powerful
Personal Development opportunities.
Company Image - provides
opportunities for presenting the company as a responsible employer to the wider community.
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Terra Nova's Approach: We have designed and run Assessment Centres for both internal and external recruitment, for manufacturing operators, Team Leader, Section Manager and H.R.Manager positions. In each of these cases we adopted an experiential approach in which candidate teams worked together on a range of practical or creative tasks, moral dilemmas and discussion groups. The experiential elements were supplemented by interviews, occupational tasks and questionnaires as appropriate. Ensuring rigour in the assessment process is essential, for example so that more subtle influencing skills are noted, rather than simply a candidate’s dominance. We therefore advocate assessor training which includes a pilot Assessment Centre. This includes an evaluation of the effectiveness of tasks in highlighting the competences to be assessed, and familiarisation with the scoring system to ensure objectivity and equity. While candidates are initially ranked according to their Occupational and Core competence scores, this is not an absolute measure and candidates are only short listed for further interview after discussion, often concerning their ‘cultural fit’. |
| In summary Terra Nova’s approach is as follows: | |
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